Coordonnées

Last Updated: June 2026

Princess Mirror is committed to providing excellent customer support. If you have any questions regarding your order, shipping, returns, refunds, or our products, please contact us using the information below.


Customer Support

Email: support@princess-mirror.com

We aim to respond to all inquiries within 24 to 48 business hours.


Business Information

Princess Mirror

Business Operator: Nicolas Alquier

ABN: 23 109 447 187

Entity Type: Individual / Sole Trader


Business Address

U 4006
L 40 241 City Road
Southbank VIC 3006
Australia


Warehouse Locations

For logistics and fulfillment purposes, Princess Mirror operates warehouses in:

Paris, France

Sydney, Australia

Please note that these warehouse locations are not customer service addresses and returns should not be sent without prior authorization from our support team.


Order Assistance

For assistance regarding:

  • Order status
  • Shipping updates
  • Tracking information
  • Product inquiries
  • Returns and refunds
  • Damaged or defective products

Please contact:

support@princess-mirror.com

When contacting us, please include your order number (if applicable) to help us process your request more efficiently.


Business Hours

Customer Support Hours:

Monday to Friday
9:00 AM – 6:00 PM (AEST)

Response times may be extended during weekends, public holidays, or periods of high demand.


Website

https://princess-mirror.com


Important Notice

For security reasons, returns cannot be sent to our business address unless specifically instructed by our support team.

If you wish to return a product, please first contact:

support@princess-mirror.com

to receive return instructions and the appropriate return address.